Verizon Customers Hit by Major Outage. Thousands report no service; phones stuck in SOS mode
Network Glitch Nationwide. Outages began around 12 PM ET, peaking at nearly 23,000 reports by 3:30 PM ET.
Software Issue Under Investigation. Verizon engineers are working to fix the problem; updates on the Network Status page.
Not Just Some Customers! Users from California to Florida report total service loss for hours.
Service Restoring Slowly. Around 9 PM ET, Verizon reports signs of network recovery.
SOS mode lets phones make emergency calls via other networks when Verizon fails.
In Oct 2024, over 100K reports flooded DownDetector during a similar outage.
Check Verizon Network Status. Visit Verizon’s official page for live outage updates and restoration info.